Proactive Compliance Services, Inc. was founded in 1999, a woman-owned consulting firm (NYS WBE-Certification) specializing in Environmental, Health & Safety (EHS), and transportation-related management systems, live and classroom training programs and regulatory compliance services. The company’s consultants each possess an average of 25+ years of experience in the industry, and serve a wide variety of workplaces and employers — from Fortune 500 manufacturing facilities to small construction and remediation companies to R&D laboratories to utility- and transportation-services companies.

PCS Custom Training Solutions LLC is Proactive’s sister company, established in 2016 to bring our valued live and classroom training services to a web-based platform. We rely on the subject matter expertise of our consultants, and partner with our clients to bring interactive and practical training solutions to the employee level. This results in an engaging educational experience that satisfies the regulatory requirements for site-specific content about workplace hazards and resources, and creates a learning experience that is relevant to the employee. The outcome is improved safe work practices and reduced risk for our clients’ operations.

Patti

Patti Carey (formerly Stedman) attended Cornell University for her Bachelor of Science degree in Animal Sciences, and West Chester University for graduate courses in Environmental Health. She worked for Chemical Waste Management Inc. in a variety of roles, including lab packing of waste chemicals for industry, Industrial Hygiene (Moyer Landfill Superfund Site and Model City TSDF), and EH&S training and management roles with increasing responsibility in the Northeast and Mideast Regions.

Her career led her to roles in EH&S in manufacturing and consulting until, in 1999, she founded Proactive Compliance Services Inc. where she has specialized in providing common-sense consulting and training services to all sectors of the business world. Her clients value her practical, results-driven approach, her ability to build consensus with employees at all levels within the organization, and her interactive style in classroom training.

In 2016, Patti founded PCS Custom Training Solutions LLC, in order to provide clients with a web-based version of her interactive, relevant and proven live training. While she believes that the best way to conduct training will always be live, where she can provide spontaneous interaction and answer questions on the spot, she believes that web-based training provides a perfect fit for clients seeking contractor safety orientation, new employee and temporary employee training content.

Patti’s areas of specialty include: Permit-Required Confined Space consulting and training, OSHA 10- and 30-Hour Outreach Construction Training, OSHA HAZWOPER training and site-specific instruction on chemical safety, including Hydrofluoric Acid.

She competes in AERC (American Endurance Ride Conference) endurance rides of 50 and 100 miles, and served on the AERC Board of Directors, and fulfilled the role of Chairperson of both the Ride Managers and Education Committees. Her enthusiasm for teaching is not just a part of her professional life; she teaches clinics to both new and experienced endurance riders, and has had several educational articles published in Endurance News and on her popular website, Endurance Introspection. Patti has created a web based comprehensive course for new and aspiring-to-improve endurance riders called Endurance Essentials.

Our Team

Jeff Wells

Jeff Wells

Adjunct Consultant

Jeff Wells is a native Western New Yorker and attended the State University of New York at Fredonia where he received a Bachelor of Science Degree in Chemistry.

Jeff has been previously employed in compliance capacities at two different permitted hazardous waste treatment, storage and disposal facilities and a hazardous materials transportation company. He has been providing training and consulting services for the past 25 years specializing in compliance with the hazardous waste management regulations, the U.S. Department of Transportation hazardous materials regulations and EPCRA reporting requirements.

Heidi Reisman, CIH

Heidi Reisman, CIH

Adjunct Consultant

Heidi has more than 28 years experience in industrial hygiene and occupational safety, health, and environmental protection with strong educational, training, and program development and implementation skills. She has interfaced with officials from government agencies such as OSHA, EPA, NYSDOL, and NYSDOH and has experience in applying their regulations to facility activities.

Her primary consulting role is in managing Industrial Hygiene air and noise monitoring projects from assessment through final reporting but also conducts consultation and training courses in noise and hearing conservation; electrical safety and NFPA 70E, fire protection and fire extinguishers; emergency action planning; hazard communication; first-aid/CPR/AED; asbestos abatement; exposure monitoring; personal protective equipment; respiratory protection; blood-borne pathogens; confined spaced; radiation safety, HAZWOPER; fall protection; lockout/tagout; lead hazard control; indoor air quality; and ergonomic job analysis.

Christy Tucker

Christy Tucker

Adjunct Instructional Designer

Christy Tucker is a learning experience design consultant with over fifteen years of experience helping people learn. She specializes in using scenario-based learning to engage audiences and promote skill transfer to real-world environments. She has created training for clients including the National Alliance for Partnerships in Equity (NAPE), Cisco, FIRST, and NAFSA: Association of International Educators. Christy has been blogging about instructional design and e-learning for over ten years and is a regular speaker at industry conferences and events. She is a Certified Developer of Training and Learning Methods (CDT), with a specialization in Goal- and Problem-Based Scenarios (GPS), a certification endorsed by ISPI (International Society for Performance Improvement).

Bridget Brown

Bridget Brown

Adjunct Instructional Designer

Bridget K. Brown is a public speaking, storytelling coach, instructional designer and master facilitator who specializes in making the complex clear and coaching the right story out of people. She is an expert in science communication, especially in the area of technology, data and cyber security. Bridget has worked for three different Fortune 500 companies including Monsanto and a small beer company called, Anheuser-Busch.  She has trained at the Alan Alda Center for Communicating Science at Stony Brook University, is a former Adjunct Instructor in the School of Engineering and Applied Science at Washington University in St Louis where she taught Public Speaking, and has coached three TEDx talks. She combines her background as an actress, and writer, with over 18 years as a corporate trainer by using elements of improvisation and storytelling, making her workshops a lot of fun. She is the owner of StoryMatters, LLC a clarity company which provides communications training that focus on coaching powerful stories which create organizational connection and uncovering hidden stories which create bias and disconnection.

Jennifer Chien

Jennifer Chien

Adjunct Instructional Technology Consultant

Jennifer Chien is an instructional designer who specializes in innovative learning solutions. She combines her academic background with industry experience in eLearning development and instructional design to produce innovative and effective learning solutions. A constant learner who is passionate to help others learn, Jennifer wants to contribute to the success of individual learners and organizations. In addition to her experience working with healthcare and disadvantaged communities, Jennifer also seeks opportunities to engage small businesses with creative solutions. Most recently she has developed engaging videos for Johnny Rocket’s new employee on-boarding training and the University of South Florida online programs. She has received the Design with Open Education Resource Fellows Program recognition for her professional work in online course design and development.

Trena Hedges

Trena Hedges

Adjunct Consultant

EHS Professional – Highly knowledgeable and results-driven professional with 15+ years’ experience in environmental and safety program development and execution. She has proven analytical abilities, proficient technical writing skills, and project management expertise with competent and cost-effective regulatory compliance execution. Her work includes:
• Develop written H&S programs with training and implementation assistance.
• Perform microbial investigations, industrial hygiene, fugitive emission, noise/dosimetry, and indoor air quality surveys.
• Project oversight and on-site project management for environmental and industrial remediation projects as well as numerous underground storage tank removal projects.
• Manage industrial and construction clients’ environmental programs; compliance permitting, reporting, and plan development for air emissions, waste and storm water
discharge, hazardous waste, petroleum/chemical bulk storage, spill control and mgmt.
• Toxic Release Inventory and SARA Reporting, etc.
• Provided monitoring and sampling of gases, aerosols, particulates, soils, and liquids.
• Conduct Environmental Site Assessment investigations (Phase I & II), and Environmental, Health & Safety Compliance Audits.
• Development of written plans for site specific projects (ie. remedial action, sampling and air monitoring, soil management, waste removal, etc.)