{"id":2887,"date":"2022-09-23T15:59:24","date_gmt":"2022-09-23T19:59:24","guid":{"rendered":"https:\/\/pcscustomtraining.com\/wp\/?page_id=2887"},"modified":"2024-09-29T15:24:54","modified_gmt":"2024-09-29T19:24:54","slug":"nestle-purina-help-desk","status":"publish","type":"page","link":"https:\/\/pcscustomtraining.com\/wp\/nestle-purina-help-desk\/","title":{"rendered":"Nestle Purina Help Desk"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;20px||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; pac_dcm_carousel_specific_module_num=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Header&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><b>Nestle Purina Help Desk Ticket<\/b><\/h1>\n<p>Complete this form for Help Desk support.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; pac_dcm_carousel_specific_module_num=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Form&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar 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class='gform-body gform_body'><div id='gform_fields_5' class='gform_fields top_label form_sublabel_below description_below validation_below'><fieldset id=\"field_5_2\" class=\"gfield gfield--type-name gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_5_2'>\n                            \n                            <span id='input_5_2_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_2.3' id='input_5_2_3' value=''   aria-required='true'     \/>\n                                                    <label for='input_5_2_3' class='gform-field-label gform-field-label--type-sub '>First<\/label>\n                                                <\/span>\n                            \n                            <span id='input_5_2_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_2.6' id='input_5_2_6' value=''   aria-required='true'     \/>\n                                                    <label for='input_5_2_6' class='gform-field-label gform-field-label--type-sub '>Last<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/fieldset><div id=\"field_5_3\" class=\"gfield gfield--type-email gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description 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class='gfield_description' id='gfield_description_5_4'>to reach you to assist with this issue<\/div><\/div><div id=\"field_5_15\" class=\"gfield gfield--type-select gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_5_15'>Facility<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_15' id='input_5_15' class='medium gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='Allentown' >Allentown<\/option><option value='Batavia' >Batavia<\/option><option value='Bloomfield' >Bloomfield<\/option><option value='Dunkirk' >Dunkirk<\/option><option value='Hartwell' >Hartwell<\/option><option value='Mechanicsburg' >Mechanicsburg<\/option><\/select><\/div><\/div><div id=\"field_5_6\" class=\"gfield gfield--type-select gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_5_6'>Operating System<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_6' id='input_5_6' class='medium gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='Windows' >Windows<\/option><option value='Apple' >Apple<\/option><option value='Mobile app' >Mobile app<\/option><\/select><\/div><\/div><div id=\"field_5_7\" class=\"gfield gfield--type-select gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_5_7'>Browser<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_7' id='input_5_7' class='medium gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='Chrome' >Chrome<\/option><option value='Edge' >Edge<\/option><option value='Safari' >Safari<\/option><option value='Firefox' >Firefox<\/option><option value='Other' >Other<\/option><\/select><\/div><\/div><div id=\"field_5_8\" class=\"gfield gfield--type-select gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_5_8'>Device<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_8' id='input_5_8' class='medium gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='Laptop or Desktop computer' >Laptop or Desktop computer<\/option><option value='Chromebook' >Chromebook<\/option><option value='Tablet' >Tablet<\/option><option value='iPhone' >iPhone<\/option><option value='Android' >Android<\/option><option value='I&#039;m not sure' >I&#039;m not sure<\/option><\/select><\/div><\/div><div id=\"field_5_14\" class=\"gfield gfield--type-select gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_5_14'>Issue<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_14' id='input_5_14' class='medium gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='Account Setup' >Account Setup<\/option><option value='Login\/Lost Password' >Login\/Lost Password<\/option><option value='Accessing a Course' >Accessing a Course<\/option><option value='Course Completion' >Course Completion<\/option><option value='Retrieving Certificate of Completion' >Retrieving Certificate of Completion<\/option><option value='View\/Schedule Reports' >View\/Schedule Reports<\/option><option value='Add Report Viewer' >Add Report Viewer<\/option><option value='Add Contractor Company' >Add Contractor Company<\/option><option value='Other (See Description)' >Other (See Description)<\/option><\/select><\/div><\/div><div id=\"field_5_9\" class=\"gfield gfield--type-textarea gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_5_9'>Please provide a description of your issue.<span class=\"gfield_required\"><span 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class='gform_drop_area gform-theme-field-control'>\n\t\t\t\t\t\t\t\t\t\t\t<span class='gform_drop_instructions'>Drop files here or <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<button type='button' id='gform_browse_button_5_12' class='button gform_button_select_files gform-theme-button gform-theme-button--control' aria-describedby=\"gfield_upload_rules_5_12 gfield_description_5_12\"  >Select files<\/button>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_5_12'>Accepted file types: jpg, gif, png, pdf, Max. file size: 2 GB, Max. files: 3.<\/span><ul class='validation_message--hidden-on-empty gform-ul-reset' id='gform_multifile_messages_5_12'><\/ul> <div id='gform_preview_5_12' class='ginput_preview_list'><\/div><\/div><div class='gfield_description' id='gfield_description_5_12'>You may upload up to 3 screenshots of error messages to help us resolve your issue. 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func.apply( context, args );            };        }        const debouncedTriggerPostRender = debounce( function() {            triggerPostRender();        }, 200 );        if ( visibilityTestDiv && visibilityTestDiv.offsetParent === null ) {            const observer = new MutationObserver( ( mutations ) => {                mutations.forEach( ( mutation ) => {                    if ( mutation.type === 'attributes' && visibilityTestDiv.offsetParent !== null ) {                        debouncedTriggerPostRender();                        observer.disconnect();                    }                });            });            observer.observe( document.body, {                attributes: true,                childList: false,                subtree: true,                attributeFilter: [ 'style', 'class' ],            });        } else {            triggerPostRender();        }    } );} ); \n\/* ]]> *\/\n<\/script>\n\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nestle Purina Help Desk Ticket Complete this form for Help Desk support.\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_5' ><form method='post' enctype='multipart\/form-data'  id='gform_5'  action='\/wp\/wp-json\/wp\/v2\/pages\/2887' data-formid='5' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_5' class='gform_fields top_label form_sublabel_below description_below validation_below'><fieldset id=\"field_5_2\" class=\"gfield gfield--type-name gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_5_2'>\n                            \n                            <span id='input_5_2_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_2.3' id='input_5_2_3' value=''   aria-required='true'     \/>\n                                                    <label for='input_5_2_3' class='gform-field-label gform-field-label--type-sub '>First<\/label>\n                                                <\/span>\n                            \n                            <span id='input_5_2_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_2.6' id='input_5_2_6' value=''   aria-required='true'     \/>\n                                                    <label for='input_5_2_6' class='gform-field-label gform-field-label--type-sub '>Last<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/fieldset><div id=\"field_5_3\" class=\"gfield gfield--type-email gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_5_3'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_3' id='input_5_3' type='email' value='' class='medium'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_5_4\" class=\"gfield gfield--type-phone gfield--width-full field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_5_4'>Phone<\/label><div class='ginput_container ginput_container_phone'><input name='input_4' id='input_5_4' type='tel' value='' class='medium'    aria-invalid=\"false\" aria-describedby=\"gfield_description_5_4\"  \/><\/div><div class='gfield_description' id='gfield_description_5_4'>to reach you to assist with this issue<\/div><\/div><div id=\"field_5_15\" class=\"gfield gfield--type-select gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_5_15'>Facility<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_15' id='input_5_15' class='medium gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='Allentown' >Allentown<\/option><option value='Batavia' >Batavia<\/option><option value='Bloomfield' >Bloomfield<\/option><option value='Dunkirk' >Dunkirk<\/option><option value='Hartwell' >Hartwell<\/option><option value='Mechanicsburg' >Mechanicsburg<\/option><\/select><\/div><\/div><div id=\"field_5_6\" class=\"gfield gfield--type-select gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_5_6'>Operating System<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_6' id='input_5_6' class='medium gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='Windows' >Windows<\/option><option value='Apple' >Apple<\/option><option value='Mobile app' >Mobile app<\/option><\/select><\/div><\/div><div id=\"field_5_7\" class=\"gfield gfield--type-select gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_5_7'>Browser<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_7' id='input_5_7' class='medium gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='Chrome' >Chrome<\/option><option value='Edge' >Edge<\/option><option value='Safari' >Safari<\/option><option value='Firefox' >Firefox<\/option><option value='Other' >Other<\/option><\/select><\/div><\/div><div id=\"field_5_8\" class=\"gfield gfield--type-select gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_5_8'>Device<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_8' id='input_5_8' class='medium gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='Laptop or Desktop computer' >Laptop or Desktop computer<\/option><option value='Chromebook' >Chromebook<\/option><option value='Tablet' >Tablet<\/option><option value='iPhone' >iPhone<\/option><option value='Android' >Android<\/option><option value='I&#039;m not sure' >I&#039;m not sure<\/option><\/select><\/div><\/div><div id=\"field_5_14\" class=\"gfield gfield--type-select gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_5_14'>Issue<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_14' id='input_5_14' class='medium gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='Account Setup' >Account Setup<\/option><option value='Login\/Lost Password' >Login\/Lost Password<\/option><option value='Accessing a Course' >Accessing a Course<\/option><option value='Course Completion' >Course Completion<\/option><option value='Retrieving Certificate of Completion' >Retrieving Certificate of Completion<\/option><option value='View\/Schedule Reports' >View\/Schedule Reports<\/option><option value='Add Report Viewer' >Add Report Viewer<\/option><option value='Add Contractor Company' >Add Contractor Company<\/option><option value='Other (See Description)' >Other (See Description)<\/option><\/select><\/div><\/div><div id=\"field_5_9\" class=\"gfield gfield--type-textarea gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_5_9'>Please provide a description of your issue.<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_9' id='input_5_9' class='textarea large'     aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_5_10\" class=\"gfield gfield--type-textarea field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_5_10'>What were you doing when the problem occurred?<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_10' id='input_5_10' class='textarea large'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_5_11\" class=\"gfield gfield--type-textarea field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_5_11'>What steps, if any, did you take to try to resolve the issue?<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_11' id='input_5_11' class='textarea large'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_5_12\" class=\"gfield gfield--type-fileupload field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='gform_browse_button_5_12'>Upload screenshots<\/label><div class='ginput_container ginput_container_fileupload'><div id='gform_multifile_upload_5_12' data-settings='{&quot;runtimes&quot;:&quot;html5,flash,html4&quot;,&quot;browse_button&quot;:&quot;gform_browse_button_5_12&quot;,&quot;container&quot;:&quot;gform_multifile_upload_5_12&quot;,&quot;drop_element&quot;:&quot;gform_drag_drop_area_5_12&quot;,&quot;filelist&quot;:&quot;gform_preview_5_12&quot;,&quot;unique_names&quot;:true,&quot;file_data_name&quot;:&quot;file&quot;,&quot;url&quot;:&quot;https:\\\/\\\/pcscustomtraining.com\\\/wp\\\/?gf_page=eeed065304772b9&quot;,&quot;flash_swf_url&quot;:&quot;https:\\\/\\\/pcscustomtraining.com\\\/wp\\\/wp-includes\\\/js\\\/plupload\\\/plupload.flash.swf&quot;,&quot;silverlight_xap_url&quot;:&quot;https:\\\/\\\/pcscustomtraining.com\\\/wp\\\/wp-includes\\\/js\\\/plupload\\\/plupload.silverlight.xap&quot;,&quot;filters&quot;:{&quot;mime_types&quot;:[{&quot;title&quot;:&quot;Allowed Files&quot;,&quot;extensions&quot;:&quot;jpg,gif,png,pdf&quot;}],&quot;max_file_size&quot;:&quot;1610612736b&quot;},&quot;multipart&quot;:true,&quot;urlstream_upload&quot;:false,&quot;multipart_params&quot;:{&quot;form_id&quot;:5,&quot;field_id&quot;:12,&quot;_gform_file_upload_nonce_5_12&quot;:&quot;7aa2aa3b51&quot;},&quot;gf_vars&quot;:{&quot;max_files&quot;:&quot;3&quot;,&quot;message_id&quot;:&quot;gform_multifile_messages_5_12&quot;,&quot;disallowed_extensions&quot;:[&quot;php&quot;,&quot;asp&quot;,&quot;aspx&quot;,&quot;cmd&quot;,&quot;csh&quot;,&quot;bat&quot;,&quot;html&quot;,&quot;htm&quot;,&quot;hta&quot;,&quot;jar&quot;,&quot;exe&quot;,&quot;com&quot;,&quot;js&quot;,&quot;lnk&quot;,&quot;htaccess&quot;,&quot;phar&quot;,&quot;phtml&quot;,&quot;ps1&quot;,&quot;ps2&quot;,&quot;php3&quot;,&quot;php4&quot;,&quot;php5&quot;,&quot;php6&quot;,&quot;py&quot;,&quot;rb&quot;,&quot;tmp&quot;]}}' class='gform_fileupload_multifile'>\n\t\t\t\t\t\t\t\t\t\t<div id='gform_drag_drop_area_5_12' class='gform_drop_area gform-theme-field-control'>\n\t\t\t\t\t\t\t\t\t\t\t<span class='gform_drop_instructions'>Drop files here or <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<button type='button' id='gform_browse_button_5_12' class='button gform_button_select_files gform-theme-button gform-theme-button--control' aria-describedby=\"gfield_upload_rules_5_12 gfield_description_5_12\"  >Select files<\/button>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_5_12'>Accepted file types: jpg, gif, png, pdf, Max. file size: 2 GB, Max. files: 3.<\/span><ul class='validation_message--hidden-on-empty gform-ul-reset' id='gform_multifile_messages_5_12'><\/ul> <div id='gform_preview_5_12' class='ginput_preview_list'><\/div><\/div><div class='gfield_description' id='gfield_description_5_12'>You may upload up to 3 screenshots of error messages to help us resolve your issue. 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