About Us
PCS Custom Training Solutions LLC was established in 2016. Our sister firm, Proactive Compliance Services, is a NYS-certified WBE (woman-owned business enterprise) and has been providing Environmental, Health, and Safety consulting and training services since 1999. We serve the manufacturing, construction, utility, environmental services, and chemical manufacturing industries.
PCS applies the expertise and innovative approach our sister company is known for to create tailor-made, interactive, and engaging eLearning that gets results—a safer workplace with reduced risks.
We rely on the subject matter expertise of our consultants and partner with our clients to create practical, interactive training that:
- meets or exceeds regulatory requirements,
- focuses on site-specific workplace hazards, and
- engages and empowers the learner.
Photo credit Dr. Susan Garlinghouse
Our Founder
Patti Carey graduated from Cornell University (go Big Red!) and worked as an Industrial Hygiene Technician at an EPA Superfund Site, an Operations/Safety Manager, Safety and Health Manager, Training and Consulting Manager, and EH&S Manager before going into consulting more than 20 years ago.
She specializes in providing common-sense consulting and training to all sectors of the business world. Her clients value her practical, results-driven approach, her ability to build consensus at all levels of the organization, her interactive style of training, and her down-to-earth sense of humor.
Patti’s areas of specialty include OSHA 10- and 30-Hour Construction Courses (as an Authorized Outreach Trainer since 2006), OSHA HAZWOPER training, Permit-Required Confined Space Entry and Rescue, Hazard Communication, Respiratory Protection, Fall Protection, and Lockout/Tagout Training.
Photo credit Carien Schippers
Jeff Wells
Consultant
Consultant
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Jeff Wells has been providing training and consulting services for the past 25 years specializing in compliance with the hazardous waste management regulations, the U.S. Department of Transportation hazardous materials regulations, and EPCRA reporting requirements. He has been employed in compliance capacities at two different permitted hazardous waste treatment, storage and disposal facilities and a hazardous materials transportation company. Jeff attended the State University of New York at Fredonia where he received a Bachelor of Science Degree in Chemistry.
Heidi Reisman, CIH
Consultant
Consultant
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Heidi Reisman has more than 28 years of experience in industrial hygiene and occupational safety, health, and environmental protection with strong educational, training, and program development and implementation skills. She has interfaced with officials from government agencies such as OSHA, EPA, NYSDOL, and NYSDOH and has experience in applying their regulations to facility activities. Her primary consulting role is in managing Industrial Hygiene air and noise monitoring projects from assessment through final reporting but also conducts consultation and training courses in noise and hearing conservation; electrical safety and NFPA 70E, fire protection and fire extinguishers; emergency action planning; hazard communication; first-aid/CPR/AED; asbestos abatement; exposure monitoring; personal protective equipment; respiratory protection; blood-borne pathogens; confined spaced; radiation safety, HAZWOPER; fall protection; lockout/tagout; lead hazard control; indoor air quality; and ergonomic job analysis.
Trena Hedges
Consultant
Consultant
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Trena Hedges is a highly knowledgeable, results-driven EHS professional with more than 15 years of experience in environmental and safety program development and execution. She has proven analytical abilities, proficient technical writing skills, and project management expertise with competent and cost-effective regulatory compliance execution. Her work includes developing H&S programs; performing microbial investigations, industrial hygiene, fugitive emission, noise/dosimetry, and indoor air quality surveys; performing project oversight and onsite project management for environmental and industrial remediation projects and underground storage tank removal projects; managing industrial and construction clients’ environmental programs, including compliance permitting, reporting, and plan development for air emissions, waste and storm water discharge, hazardous waste, petroleum//chemical bulk storage, and spill control/management; toxic release inventory and SARA reporting; monitoring and sampling of gases, aerosols, particulates, soils, and liquids; conducting Environmental Site Assessment investigations and Environmental, Health, and Safety Compliance Audits, and developing written plans for site-specific projects.
Timothy Connelly
Technology Consultant
Technology Consultant
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Timothy is a native Buffalonian who thrives in process organization, launching projects, and providing active support on matured products. With diverse experience ranging from on-site demolition work to product management in the food-tech space, he’s able to conceptualize e-learning from both a use case and an administrative perspective.
Earning his Master’s degree in International Trade from the University of Buffalo and his Bachelor’s degree from the State University of New York at Geneseo, he understands the need for quality education in preparing today’s workforce.
Christy Tucker
Lead Instructional Designer
Lead Instructional Designer
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Christy Tucker is a learning experience design consultant with more than fifteen years of experience helping people learn. She specializes in using scenario-based learning to engage audiences and promote skill transfer to real-world environments. She has created training for clients including the National Alliance for Partnerships in Equity (NAPE), Cisco, FIRST, and NAFSA: Association of International Educators. Christy has been blogging about instructional design and e-learning for more than ten years and is a regular speaker at industry conferences and events. She is a Certified Developer of Training and Learning Methods (CDT), with a specialization in Goal- and Problem-Based Scenarios (GPS), a certification endorsed by ISPI (International Society for Performance Improvement).
Kayleen Holt
Instructional Designer
Instructional Designer
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Kayleen Holt has been designing learning experiences for more than 25 years. Her favorite ways to teach are through scenarios, case studies, and performance-based activities that engage, inspire, and make a difference. She has led the development of custom learning solutions and professional development programs for more than 25 U.S. federal government agencies, private sector companies, and nonprofit organizations. She has developed award-winning eLearning and blended courses for safety-driven organizations including the Pipeline and Hazardous Materials Safety Administration (PHMSA), the Federal Emergency Management Agency (FEMA), and the Office of Personnel Management (OPM). She holds a Master of Science degree in Educational Technology, a Graduate Certificate in Online Teaching, and a Bachelor of Arts in English Education.
Bridget K. Brown
Instructional Designer
Instructional Designer
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Bridget K. Brown is a public speaker, storytelling coach, instructional designer, and master facilitator who specializes in making the complex clear and coaching the right story out of people. She is an expert in science communication, especially in the areas of technology, data, and cyber security. Bridget has worked for three different Fortune 500 companies. She has trained at the Alan Alda Center for Communicating Science at Stony Brook University, is a former Adjunct Instructor in the School of Engineering and Applied Science at Washington University in St. Louis, and has coached three TEDx talks. She combines her background as an actress and writer with more than 18 years as a corporate trainer by using elements of improvisation and storytelling, making her workshops a lot of fun.
And now for something a little different…
We like to have a good laugh at PCS, and we’ve occasionally been accused of having an irreverent sense of humor. In that light, we present to you —
The actual winner of a safety art contest for kids (art credit to Lola Peluso) judged by Patti
One of the non-winners of our team’s new logo contest. Image by Sandy Edwards